STAY Moiwayama Original sticker giveaway campaign Starting July 1st, 2026! Children staying with us from July 1st, 2026 onwards will have a chance to get an original sticker! This offer is only available while supplies last, so please take this opportunity to enjoy STAY Moiwayama with your family. Campaign period ・For stays from July 1, 2026 onwards *This offer will end once the stickers run out. Gift contents STAY Moiwayama Original Character "Stay Moiwayama's Moai-kun" sticker ● We will give one sheet to each person. Those who are eligible for the gift ● Children of elementary school age or younger limited number ● Limited to 100 seats

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STAY Moiwayama Spring Accommodation Campaign — Original mug gift — At STAY Moiwayama, we're giving away original mugs to all our guests for a limited time this spring! This is an exclusive design available only at our facility, perfect as a memento of your trip to Sapporo. Enjoy this as a memorable souvenir along with a relaxing stay. Campaign period For stays between April 1, 2026 and May 31, 2026. Gift contents STAY Moiwayama Original Mug One gift per room per stay! We will prepare it in your room before check-in. Applicable accommodation conditions The following conditions must all be met for your reservation to be eligible. 1. Stays of 2 nights or more 2. The total accommodation fee is 15,000 yen or more (including tax) 3. The stay period is from April 1st to May 31st, 2026. 4. Please contact us via the inquiry form on this website before check-in to request the campaign discount. Target reservation All of the following reservations are included. 1. Booking.com 2. Agoda 3. Airbnb 4. Direct booking with our facility (by phone, email, etc.) How to apply for the campaign After making your reservation, please contact us via the inquiry form on our official website before check-in. Please include "I would like to participate in the mug campaign" in your message. Important Notes □ Reservations for one night only are not eligible. □ Reservations with accommodation fees of less than 15,000 yen are not eligible. □ If you do not contact us before check-in, you will not be eligible. □ This offer may not be combined with other discount campaigns. For reservations and inquiries, please click here. The mugs are also available for purchase (see merchandise list).

We are looking for YouTubers who will spread the word about STAY Moiwayama and Sapporo! MOIWAYAMA RETREAT Let's experience together the many charms of Sapporo, Hokkaido, from its tranquil traditions and breathtaking nature to its unique modern culture and unforgettable local cuisine. Plan details Our staff will provide full support, including arranging local transportation and coordinating your itinerary. ■ STAY Moiwayama - 2 nights and 3 days free stay!! ■ Cultural and Traditional Experiences • Visit Hokkaido Shrine: Visit this representative shrine of Hokkaido and try your luck with a fortune slip. • Calligraphy experience: Try writing your name in beautiful kanji characters. ■ A culinary journey • Conveyor belt sushi: Enjoy a fun and traditional Japanese food experience. • Clay Pot Lunch: Experience the thrill of opening a special clay pot. • Toyohirakyo Onsen's specialty "Naan & Curry": Enjoy this classic treat after a relaxing soak in the hot springs. ・Kelp-wrapped Genghis Khan: Enjoy this unique Hokkaido specialty for your final dinner. ■ Pop Culture & Tourist Spots • UFO Catcher Challenge: Try your luck at one of Japan's most iconic crane games at an arcade. • Explore Sapporo's tourist attractions: Visit the Clock Tower, the Sapporo TV Tower observation deck, and Shiroi Koibito Park (chocolate factory). Eligibility This recruitment is primarily for the purpose of promoting STAY Moiwayama and the charms of Sapporo City to an international audience, therefore, the following conditions apply to applicants. ■ We are looking for individuals with an active YouTube channel boasting over 30,000 subscribers (priority will be given to those creating content in genres such as travel, food, culture, and lifestyle). ■ Foreign nationals with a genuine interest in Japanese culture. ■ Ability to communicate in basic English. ■ You must be able to travel to Japan in the spring or summer of 2026 and possess a valid passport. You must also have valid travel insurance for this program. [Agreement] Creators selected for this project are required to comply with the following items. □ Create one YouTube video (7-10 minutes or longer) based on your experience in this project and publish it within one month of the end of the trip. □ Create and publish at least three short videos (Reels, short videos, TikTok videos). □ Tag @[Your Account] and use the campaign hashtag (e.g., #StayMoiwaYama, #VisitSapporo). If the terms and conditions are not followed, we will charge you for the actual costs incurred, such as accommodation and food and beverage expenses at our facility. We appreciate your understanding and cooperation. How to Apply Contact us given name* Last name* telephone number email address* message send [How to apply] To apply, please use the contact form on this website. Enter your name, phone number, and email address, and include the following information in your message before submitting. We will contact you shortly. Subject: Application for "Moiwayama Retreat" 1. YouTube channel name 2. YouTube channel URL 3. Main target countries 4. Channel Introduction and Concept 5. Initial concept for the YouTube video to be produced for this project 6. Desired travel period (2 nights, 3 days between April and August 2026) Application deadline: March 31, 2026 [Other Notes] Please note that you will be responsible for your own travel expenses to Japan , transportation costs to our facility, and insurance fees . Please note that this project may be terminated without prior notice once a candidate has been selected. A tentative schedule for a 2-night, 3-day trip. [Day 1] Afternoon: Check-in at STAY Moiwayama Lunch: Popular clay pot lunch Evening: Enjoy the Sapporo night view from Mt. Moiwayama (using the ropeway) Dinner: Conveyor belt sushi featuring fresh seafood from Hokkaido [Day 2] Morning: Visit Hokkaido Shrine and try your luck with fortune-telling Afternoon: Visit Shiroi Koibito Park, the Clock Tower, and the Sapporo TV Tower observation deck Evening: Enjoy a soak in Toyohirakyo Onsen and sample the famous "Naan & Curry" Night: Try your luck at a claw machine at the arcade [Day 3] Activities such as calligraphy and kelp-wrapped lamb barbecue will be planned flexibly according to the time constraints. Evening: Disbandment

Seeking YouTubers and TikTokers ・A chance to stay at STAY Moiwayama for free! ・Priority will be given to residents of Japan! ・YouTubers and TikTokers specializing in travel and tourism are welcome! STAY Moiwayama is looking for YouTubers and TikTokers who will stay at our facility and create videos showcasing the charm of our facility and Sapporo. This offer is for guests who can stay with us between April and May 2027. The application deadline is March 31, 2027. Please note that we may close applications earlier than scheduled if we find suitable candidates. Those who cooperate with this project will receive free accommodation for one night and two days. Regarding expenses other than accommodation, such as transportation costs and sightseeing expenses, we will individually determine whether and to what extent we can cover these costs, taking into consideration factors such as the number of channel subscribers and followers at the time of application and the number of views of recent videos. Guests staying with us are asked to film a video during their stay and later share the facility and the charms of Sapporo on YouTube or TikTok. In order to hire you, we will review your channel subscriber count, follower count, video views, and content, and you will be required to comply with the terms of the contract we have established. If you wish to apply, please contact us via the inquiry form, including the URL of your YouTube channel or TikTok account. We will then provide you with detailed information on the requirements. Contact us given name* Last name* telephone number email address* message send

Disclosure based on the Specified Commercial Transactions Act Business name location Person in charge telephone number Findclues LLC 1-9, Minami 16 Nishi 8-chome, Chuo-ku, Sapporo, Hokkaido 064-0916 Representative Partner: Takahiro Nishikawa 011-838-8718 (Reception hours: 9:00-18:00, excluding Saturdays, Sundays, and public holidays) email address Operating facilities Hotel booking website Payment Method Payment period Regarding cancellations west.river794@gmail.com Homestay accommodations STAY Moiwayama and STAY Moiwayama II STAY Moiwayama STAY Moiwayama (Sapporo City): (Latest rates) STAY Moiwayama II STAYMoiwayama (Sapporo City): (Latest price: 2026) Payment processing is handled by Booking.com, or through the Square payment system. Prepayment before using the accommodation (at the time of booking) Since it varies depending on the plan, the regulations are posted on the accommodation booking website. Alternatively, you can contact us by phone or email.

Useful information to know! Japanese manners Cultures and manners differ from country to country. This section is primarily for visitors from abroad. "Useful to know," "Something you should know." Here are some manners to observe in Japan (Japanese people should, of course, also follow them). [Indoor Edition] 1. Ziehen Sie Ihre Schuhe im Zimmer aus. Das Ausziehen der Schuhe am Eingang ist in Japan üblich, daher können Sie, falls Sie Hausschuhe haben, diese gerne tragen. 2. Gemeinschaftsräume stehen allen zur Verfügung. Bitte sprechen Sie nicht laut in den Fluren, Treppenhäusern und im Eingangsbereich. 3. Nachts ruhig. Japanische Wohngebiete sind sehr ruhig. Bitte nehmen Sie nachts und früh morgens Rücksicht auf den Lärm Ihrer Gespräche und Ihres Gepäcks. 3. Nehmen Sie keine Ausrüstung der Unterkunft mit nach Hause. Nehmen Sie nichts mit nach Hause, was Sie nicht mitnehmen dürfen. In schweren Fällen kann eine Entschädigung verlangt werden. 5. Benutzen Sie die Toilette richtig. Bitte nehmen Sie beim Benutzen der Toilette die richtige Sitzposition ein und spülen Sie außer Toilettenpapier nur andere Gegenstände herunter. [Outdoors] 1. Verhalten Sie sich in Zügen und Bussen ruhig. In Japan telefoniert man im Auto nicht oft, deshalb ist es sicherer, den Ton auszuschalten. 2. Es herrscht eine Kultur des Anstehens. In Geschäften und Bahnhöfen ist es in Japan üblich, ruhig und geordnet in der Schlange zu warten. 3. Blockieren Sie nicht die Straße. In Japan gibt es viele schmale Abschnitte auf den Gehwegen, achten Sie daher bitte darauf, anderen Fußgängern nicht im Weg zu stehen. [Life Edition] 1. Trennen Sie Ihren Müll. In Japan ist die Mülltrennung sehr wichtig. Bitte beachten Sie die Anweisungen in der Zimmerbeschreibung, um zu erfahren, wie Sie Ihren Müll trennen. 2. Trinkgeld ist nicht erforderlich. In Japan ist Trinkgeld nicht üblich, da der Service im Preis inbegriffen ist. 3. In den dafür vorgesehenen Bereichen ist das Rauchen verboten. Es gibt viele Bereiche, in denen das Rauchen in Innenräumen oder auf der Straße verboten ist. Bitte beachten Sie daher die Beschilderung. Auch STAY Moiwayama ist ein Nichtraucherbereich! 4. In Restaurants sind keine Speisen erlaubt. Sofern Sie keine Genehmigung haben, ist es gegen die Regeln, Speisen oder Getränke in ein Restaurant mitzubringen und dort zu verzehren. 5. Setz dich nicht auf die Straße. In Japan gilt es als unschicklich, direkt auf dem Boden zu sitzen. [Bathing Facilities Edition] Bathing facilities such as hot springs and public baths where many people bathe together in a large bathtub. This is a unique Japanese custom that is rare in the world, but there are rules in place to ensure everyone can live comfortably. Let's enjoy Japanese culture while respecting the rules and manners! 1. Baden nach Alkoholkonsum kann zu Unfällen führen. 2. Das Fotografieren ist in Badezimmern, Umkleidekabinen usw. verboten. 3. Spülen Sie Ihren Körper vor dem Baden mit Wasser ab. 4. Waschen Sie Ihren Körper, bevor Sie in die Badewanne steigen. 5. Nicht rennen 6. Stell keinen Eimer in die Badewanne. 7. Weichen Sie Ihr Haar nicht in heißem Wasser ein. 8. Handtücher nicht in heißes Wasser legen 9. Essen und trinken Sie nicht im Badezimmer. 10. Waschen Sie Ihren Kopf und Ihren Körper nicht in der Badewanne. 11. Nicht schwimmen 12. Trage keinen Badeanzug 13. Lassen Sie die Dusche nicht laufen. 14. Wäsche nicht waschen 15. Trocknen Sie sich gründlich ab, bevor Sie in die Umkleidekabine zurückkehren. ■ Regarding tattoos in bathing facilities ■ Many bathing facilities in Japan refuse entry to people with tattoos. Relatively close to STAY Moiwayama are Koganeyu Onsen, Jozankei Onsen, and Toyohirakyo Onsen. The procedures vary depending on the facility. [Kogane-yu Onsen] Yumoto Kogane-yu and Matsuno-yu both do not allow tattoos. [Jozankei Onsen] Please contact each facility directly. [Toyohirakyo Onsen] Tattoos are generally OK At Toyohirakyo Onsen , you can also enjoy their famous Indian curry. This is especially recommended for those who are interested in tattoos!

Privacy Policy STAY Moiwayama (hereinafter referred to as "the Facility") recognizes the importance of customers' personal information and will comply with the Act on the Protection of Personal Information and other relevant laws and regulations, and will strive to manage and protect it appropriately. 1. Personal information to be collected This facility may collect the following information: Name, address, phone number, email address, date of birth, nationality, and passport number (if required by law) • Accommodation dates and reservation details • Payment information • Images of identification documents • Other information necessary for providing accommodation services 2. Purpose of Use of Personal Information This facility will use the personal information it collects for the following purposes: - Accepting accommodation reservations and providing accommodation services - Identity verification and check-in procedures - Creation and management of guest registers - Responding to inquiries - Billing and collection of accommodation fees and other charges - Contacting customers regarding lost and found items - Providing necessary information for facility operation - Reporting to and responding to administrative agencies etc. in accordance with laws and regulations - Crime prevention, disaster prevention and accident prevention - Responding to violations of the terms of use - Investigating damage, soiling and other damages to facility equipment and claiming compensation for damages - Responding to lawsuits, mediation, arbitration and other legal proceedings - Protection of the rights, property and safety of this facility or third parties 3. Provision of personal information to third parties This facility will not provide personal information to third parties without the individual's consent, except in the following cases: - When required by law; - When necessary to protect a person's life, body, or property; - When particularly necessary for the improvement of public health or the promotion of the sound upbringing of children; - When it is necessary to cooperate with a national agency, local government, or an entity entrusted by them in carrying out duties stipulated by law. Furthermore, in the event of non-payment of accommodation fees, damage or soiling of facilities, disputes with neighbors, violation of terms of use, or other situations requiring legal action, we may provide personal information to lawyers, courts, police, and other relevant organizations to the extent necessary. 4. Management of personal information This facility will take necessary and appropriate security measures to prevent unauthorized access, loss, leakage, or alteration of personal information. 5. Regarding the guest register In accordance with the Hotel Business Act and other relevant laws and regulations, this facility will create a guest register and retain it for the period stipulated by law. 6. Disclosure and Correction of Personal Information Customers can request disclosure, correction, addition, deletion, or suspension of use of their personal information held by this facility, in accordance with the law. 7. About Cookies, etc. Our website may use cookies and other technologies to improve user experience and for access analysis. 8. Changes to the Privacy Policy This facility may change this policy as necessary due to changes in laws and regulations or other circumstances. 9. Contact Information Company Name: Findclues LLC Representative Partner: Takahiro Nishikawa Email address: info@findclues.jp Phone number: 011-838-8718

[Regulations and policies regarding the disclosure of accommodation information] Your accommodation history constitutes important personal information of you. Therefore, if we cannot reliably verify your identity, we cannot disclose this information to third parties from the standpoint of protecting personal information. If you wish to access your accommodation history, please verify your identity using one of the following methods. 1. Direct inquiries from the guest themselves. Please contact our facility directly by phone or email if you are a guest. We will ask you to provide your name, check-in date, contact information, and other details used at the time of booking, so that we can verify your identity. 2. Inquiries made by an agent If you are obtaining information on behalf of the guest, you may be required to submit the following documents. - Provide the name used for the reservation, the date of stay, and contact information for both the guest and their representative. - Provide a power of attorney from the guest (with the guest's signature and seal). - Identification documents for both the guest and their representative (copies of driver's license, passport, etc.) At our facility, we prioritize the protection of our customers' personal information, and we have clearly defined our response policy, which is outlined below. 1. Thorough and strict identity verification As stated above, our facility will only disclose personal information, including guests' accommodation history, after completing a thorough identity verification process. There are no exceptions to this rule. 2. Response to fraudulent acquisition In the unlikely event that information is found to have been obtained through any fraudulent means (such as impersonation, unauthorized access, or misconduct by an insider) without going through our systems or procedures, we will immediately conduct an internal investigation to determine the cause and take measures to prevent recurrence. If necessary, we intend to take legal action, including reporting to the police or other relevant authorities. 3. A request to our customers If you have any concerns about whether your personal information is being misused, please contact our facility directly. We will then proceed with the usual identity verification procedures before discussing your concerns. We kindly ask for your understanding and cooperation in order to protect the security of your personal information.

STAY Moiwayama Original Goods STAY Moiwayama sells original goods such as mugs. It's also recommended as a souvenir or memento of your trip. 01 mug 1,200 yen (tax included) 02 chopsticks 700 yen (tax included) 03 Stay Moiwayama Moai-kun Keychain 700 yen each (tax included)

campaign 初夏&秋の宿泊キャンペーン 2026年6月＆9～10月 ステッカープレゼントキャンペーン 2026年7月～ 2026 夏休み特別企画 2026年7月11日～ 準備中

About reservations etc. About the room facilities About parking About surrounding facilities Q1. What should I do if the number of guests increases after making a reservation? Please inform us of any increase in the number of guests by the day before your stay. We will provide additional amenities and linens (an additional charge will apply for the extra linens). Q2. We have a fairly large group; is it possible to accommodate a large number of people? Our facility has 11 guest rooms and can accommodate up to 60 people. For large groups, please contact us as early as possible with your planned dates and number of guests so that we can check the availability of the facilities and create a plan for you. For example, if you are using our facilities as accommodation for relatives attending a wedding at a church on nearby Mt. Moiwa, we can create a plan to suit your budget, so please feel free to contact us. *Please note that there is a limit to the capacity of each room, so you may be assigned to different buildings or rooms. Q3. Are amenities and linens included in the price? Amenities and linens for the number of people booked are included in the accommodation fee.Amenities and linens include shampoo, conditioner, body soap, toothbrush,We provide face towels and bath towels. Q4. What should I do if I want to stay for an extended period for work or other reasons? If you let us know your desired length of stay and budget, we can recommend a plan suitable for long-term accommodation.If we are fully booked, we may not be able to accommodate your request, so please contact us as soon as possible. Q5. What should I do if I want to extend my stay? If rooms are available, you can stay for multiple nights, so please let us know if you wish to extend your stay. Q6. I would like to check out late. Is this possible? If you would like to request a late check-out, please contact us at least one day in advance. However, please note that there may be times when we are unable to accommodate late check-out requests, such as during peak seasons. Q7. I want to change my reservation on the travel website. How do I do that? To change your reservation, you must contact the travel website you used (e.g., Agoda, Booking.com, etc.) directly. We do not accept changes on your behalf. Q8. I made a reservation through Booking, but I haven't received a confirmation email. What should I do? First, please contact the support team of the travel website (Booking) you used to make your reservation.Additionally, please check the entrance of your accommodation, as it will display contact information such as phone numbers, email addresses, LINE, and WhatsApp. Q9. What is the accommodation tax? Hokkaido and Sapporo City will introduce a lodging tax system from April 1, 2026. If you are staying in Sapporo City... ● For lodging fees of less than 20,000 yen per person per night, a total of 300 yen will be charged: 100 yen for Hokkaido's lodging tax and 200 yen for Sapporo City's lodging tax.● For accommodations costing between 20,000 yen and 50,000 yen per person per night, a total of 400 yen is charged: 200 yen for Hokkaido's accommodation tax and 200 yen for Sapporo City's accommodation tax.● For accommodation rates of 50,000 yen or more per person per night, a total of 1,000 yen will be charged: 500 yen for Hokkaido's accommodation tax and 500 yen for Sapporo City's accommodation tax. The user pays these taxes to the accommodation facility, and the facility then pays them to the tax authorities. Please note that this is calculated "per person per night," not per stay, so the tax burden may be unexpectedly large if there are many people or if the number of nights is high. We appreciate your understanding and cooperation.For further details, including the purpose of introducing the accommodation tax, please see the link below.Hokkaido Accommodation Tax - Tourism Promotion Division, Economic Affairs Department - Hokkaido Prefectural GovernmentIntroduction of Accommodation Tax: Sapporo City Accommodation Tax Q&A Q10. I canceled a reservation on a travel website, but I can't make a new one. Why? Due to shortened itineraries or other changes, if you cancel a previous booking on a travel booking website, you may not be able to make a new booking.This phenomenon occurs when your planned stay dates overlap with your previous booking, and you attempt to book the same room. It's likely because, at the time of your new booking, the travel booking website's system either hasn't yet registered the room as available, or someone else has already booked it for the same date.In reality, there may be vacancies, so in such cases, please contact the facility directly using the inquiry form on this website. We will check and get back to you. Q11. Can minors stay overnight without an adult? Generally, it is possible. However, if minors are staying alone, a consent form from their guardian and final confirmation from the guardian are required.Please include the contact information of the parent or guardian on the consent form, and we will contact and confirm with the parents or guardians of all guests scheduled to stay with us.Please note that we cannot accept accommodation contracts without parental consent or if false information is provided.Instructions on how to download and submit the consent form will be provided when you make your reservation.Furthermore, we would be grateful if parents could instruct their children to abide by the house rules before their stay. Thank you for your cooperation.

[Accommodation Terms and Conditions] [Refusal to conclude accommodation contract] This facility will not enter into a lodging contract in the following cases: (1) When the facility determines that the person seeking accommodation is a yakuza or a corporation or other organization whose business activities are controlled by a yakuza member. (2) If the person seeking accommodation is a corporation and one of its officers is a member of an organized crime group (3) If a person intending to stay at the hotel engages in any behavior that causes significant disturbance to other guests. (4) If a person seeking accommodation makes violent demands or requests burdens that exceed a reasonable scope from the facility or its employees (5) When the facility determines that the person seeking accommodation is a member of an organized crime group, an organized crime group member, an organized crime group-related company or organization or its associates, or any other anti-social force (hereinafter referred to as "organized crime group or other anti-social force") [Right to terminate the contract with this facility] This facility reserves the right to terminate a lodging contract if it is discovered that a guest falls under any of the following circumstances. (1) Organized crime groups and other antisocial forces (2) Corporations or other organizations whose business activities are controlled by organized crime groups or their members (3) A corporation whose officers include any member of an organized crime group. (4) If you engage in any behavior that causes significant inconvenience to other guests. (5) If the person makes violent demands or requests burdens that exceed a reasonable scope against the facility or its employees Cancellation Policy ◆ Impact of the closure of the Strait of Hormuz The recent closure of the Strait of Hormuz has led to soaring fuel costs for aircraft, resulting in flight cancellations and delays. Due to the impact of this situation, please understand that we cannot offer refunds even if your booked flight is cancelled and you are unable to come to our facility. We kindly ask for your understanding. [Special provisions regarding force majeure] Even in the event of the following force majeure circumstances, our facility will not, in principle, offer refunds or make changes. We appreciate your understanding. - Bad weather (heavy snow, torrential rain, typhoons, etc.) - Natural disasters such as earthquakes and volcanic eruptions - Outbreaks of infectious diseases such as COVID-19 and influenza - Suspension, delays, or cancellations of flights and other public transportation [Regarding exceptions] In the event of special circumstances, such as business closures due to local government emergency declarations or government requests, we will consider alternative arrangements. In such cases, please contact our inn as soon as possible. [Travel insurance is recommended] To prepare for the cancellation or modification of your trip due to the force majeure events mentioned above, we strongly recommend that you purchase travel cancellation insurance yourself. 【 others 】 This policy is considered to have been agreed to by the customer at the time of booking. If we are unable to provide accommodation due to circumstances on our end, we will offer a full refund or equivalent alternative arrangements.

[Request for compliance with house rules and charges for cleaning fees, etc.] 1. Please observe the house rules. Our facility strives to provide a clean and comfortable space for all our guests. By following the rules below, we can ensure that subsequent guests can also enjoy a pleasant experience. Thank you for your cooperation. - Please put your trash in the designated trash can. - Please put food waste and other similar items into the designated trash bags before odors or insects start to appear. Please refrain from eating or drinking on the futon. This can cause soiling (stains, odors, insect infestations, etc.) of the futon or bed. Please enjoy your meals at the table or dining area. • Slippers are for indoor use only. • Wearing slippers outside (in hallways, elevators, or outdoors) will dirty the rooms with sand and dirt. Please wear your own shoes or sandals when going outside. 2. Regarding the charge for additional cleaning fees in cases of significant damage to the interior. In the unlikely event that the room is found to be significantly soiled or damaged beyond normal use (commonly known as a "dirty room"), the following special cleaning and repair fees will be charged, as these cannot be addressed by regular cleaning. Specifically, costs may be incurred in the following situations: - Large amounts of garbage left lying around (scattered throughout the entire room, foul odors and insect infestations due to food waste being left lying around) - Large, permanent stains or graffiti on walls, floors, furniture, and curtains - Severe stains on bedding and mattresses (large amounts of spilled drinks, vomit, etc.) - Grease stains and mold left unattended in the kitchen and bathroom - Cigarette odor, burns, and smoke marks - Damaged or missing fixtures Estimated cost: While it varies significantly depending on the situation, we may charge an additional cleaning fee of at least 20,000 to 100,000 yen for the following services. - Special cleaning and deodorization work by professional companies - Cleaning or replacement of futons, mattresses, carpets, etc. - Wallpaper replacement, furniture repair/replacement - Compensation for business losses if the facility becomes unusable * Depending on the extent of the damage, we may have to consider charging a high amount exceeding the cost of accommodation, or taking legal action (including filing a police report). For the sake of the next guest and to reduce the burden on our staff, we kindly ask for your understanding and cooperation in leaving the room as close to its condition as possible when you checked in.

Usage Situations STAY Moiwayama is convenient for a variety of situations. We can accommodate small groups as well as large parties. With a maximum capacity of 60 people, please consider us as accommodation for events, club activities, weddings, and more. Events and club activities For example, accommodation while participating in the YOSAKOI Soran Festival. Accommodation in the city center tends to fill up quickly with group bookings, and parking fees are also charged. At our facility, parking is free for one car per room. As accommodation for a wedding There are many wedding venues and churches in the vicinity of STAY Moiwayama, such as Hillside Club Geihinkan Sapporo and Shalom Church. All of them are within a 10-minute drive, making our facility very conveniently located for accommodation during weddings. Even when traveling in a group We welcome student club trips and family get-togethers. Since each booking is for a group of several people, it's perfect for close friends or family to relax and enjoy their trip without any worries. Even when traveling in a group As accommodation for pre- and post-event stays when participating in fan activities or events. Please make use of the space around the living room and use it as a base before and after the fan meeting. At girls' gatherings, mom's gatherings, and women's group meetings The kitchen and cooking utensils are fully equipped, so you can enjoy cooking and relax without having to worry about anyone else. Club/circle/society training camp/practice camp It can be used not only for overnight stays, but also for preparations and meals. Family and friends gatherings, memorial services, celebrations Since each unit is rented out individually, it is possible for families to stay there. Please use this for various gatherings. Student/International Student Pre-Stay Visit/Long-Term Stay It can also be used as temporary accommodation for purposes such as visiting a location or before enrolling in school. During training, workshops, and meetings for companies and organizations During the day, it can be used for meetings and conferences. In the evenings, it can be effectively used as a place for socializing. As a base camp for location shoots and filming. Please use this as accommodation and resting place for your film crew and staff. As a venue for workshops and various classes It can also be conveniently used for cooking and craft classes. Temporary housing As temporary accommodation when you can't live at home, such as during the period of moving or unpacking. As a base for workation Why not enjoy sightseeing in Sapporo while working in a different environment than usual? ~ How to make a group accommodation reservation ~ 1. Contact If your group cannot accommodate all guests in one reservation, please contact us as soon as possible after your planned stay dates are decided. Please let us know your planned stay dates, the number of guests, and the number of parking spaces required, if any. 2. Provisional Reservation We will check the room availability, and if there are no issues, we will reserve the room and send you a price estimate. 3. Advance payment A portion of the total fee is required as a deposit. Your reservation will be confirmed once we receive your payment. We will also provide you with information regarding the payment deadline for the remaining balance and our cancellation policy for your reservation. 4. Payment of the remaining balance Please pay the remaining balance of your accommodation fee by the specified date and then come to the hotel on the day of your scheduled stay. Accommodation rates vary depending on the circumstances, so we cannot give you a precise price. Depending on the number of guests and room availability, we may be able to offer you a service fee, so please feel free to contact us for a consultation. *Please note that we may have to decline your request if we are unable to provide rooms for the number of people in your party. * Depending on the circumstances, you may be asked to stay in either the STAY Moiwayama building (Royal Heights) or the STAY Moiwayama II building (Palace 24). However, these buildings are adjacent to each other on the same premises, so moving between them will not be difficult. Contact us given name* Last name* telephone number email address* message send