1. Personal information to be collected

This facility may collect the following information:

Name, address, phone number, email address, date of birth, nationality, and passport number (if required by law)
• Accommodation dates and reservation details • Payment information • Images of identification documents • Other information necessary for providing accommodation services

2. Purpose of Use of Personal Information

This facility will use the personal information it collects for the following purposes:

- Accepting accommodation reservations and providing accommodation services - Identity verification and check-in procedures - Creation and management of guest registers - Responding to inquiries - Billing and collection of accommodation fees and other charges - Contacting customers regarding lost and found items - Providing necessary information for facility operation - Reporting to and responding to administrative agencies etc. in accordance with laws and regulations - Crime prevention, disaster prevention and accident prevention - Responding to violations of the terms of use - Investigating damage, soiling and other damages to facility equipment and claiming compensation for damages - Responding to lawsuits, mediation, arbitration and other legal proceedings - Protection of the rights, property and safety of this facility or third parties

3. Provision of personal information to third parties

This facility will not provide personal information to third parties without the individual's consent, except in the following cases:

- When required by law; - When necessary to protect a person's life, body, or property; - When particularly necessary for the improvement of public health or the promotion of the sound upbringing of children; - When it is necessary to cooperate with a national agency, local government, or an entity entrusted by them in carrying out duties stipulated by law.

Furthermore, in the event of non-payment of accommodation fees, damage or soiling of facilities, disputes with neighbors, violation of terms of use, or other situations requiring legal action, we may provide personal information to lawyers, courts, police, and other relevant organizations to the extent necessary.

4. Management of personal information

This facility will take necessary and appropriate security measures to prevent unauthorized access, loss, leakage, or alteration of personal information.

5. Regarding the guest register

In accordance with the Hotel Business Act and other relevant laws and regulations, this facility will create a guest register and retain it for the period stipulated by law.

6. Disclosure and Correction of Personal Information

Customers can request disclosure, correction, addition, deletion, or suspension of use of their personal information held by this facility, in accordance with the law.

7. About Cookies, etc.

Our website may use cookies and other technologies to improve user experience and for access analysis.

8. Changes to the Privacy Policy

This facility may change this policy as necessary due to changes in laws and regulations or other circumstances.

9. Contact Information

Company Name: Findclues LLC

Representative Partner: Takahiro Nishikawa

Email address: info@findclues.jp

Phone number: 011-838-8718