[A request from STAY Moiwayama]
◆ If you have made a hotel reservation, please install LINE or WhatsApp . ◆
Providing your contact information allows us to show you images of the facility, parking locations, nearby supermarkets, restaurants, hot springs, ski resorts, bus stops, tram stations, payment codes, and more, so we highly recommend it. It also makes it easier to contact you in case of an accident or other problem, so please register.
LINE
iPhone users click here.
Android users click here
iPhone users click here.
Android users click here
■ About garbage
At STAY Moiwayama, our staff will collect your indoor trash, so please do not take it outside. If you would like us to collect your trash, please let us know. (If you do not request it, we will collect your trash after check-out.)
[For consecutive nights]
If you would like to dispose of your trash, please contact us via the chat function on the travel booking website, or by scanning the LINE or WhatsApp code provided in your room.
If you contact us the day before, our staff will collect the trash between 10 AM and 12 PM the following day, and we will leave a new trash bag in your mailbox.
Please refrain from discarding it in nearby garbage dumps.
■ About parking
Please refrain from parking anywhere other than the designated area. In some cases, the police may be notified and your vehicle may be towed.
■ Present your passport
Please present your passport promptly when requested by staff. Refusal to present it without a valid reason violates the Hotel Business Act.
■ Regarding damage to equipment
If you damage any of the room's furnishings, such as cups or plates, please contact us immediately.
■ About traffic accidents
