[Accommodation Terms and Conditions]
[Refusal to conclude accommodation contract]
This facility will not enter into a lodging contract in the following cases:
(1) When the facility determines that the person seeking accommodation is a yakuza or a corporation or other organization whose business activities are controlled by a yakuza member.
(2) If the person seeking accommodation is a corporation and one of its officers is a member of an organized crime group
(3) If a person intending to stay at the hotel engages in any behavior that causes significant disturbance to other guests.
(4) If a person seeking accommodation makes violent demands or requests burdens that exceed a reasonable scope from the facility or its employees
(5) When the facility determines that the person seeking accommodation is a member of an organized crime group, an organized crime group member, an organized crime group-related company or organization or its associates, or any other anti-social force (hereinafter referred to as "organized crime group or other anti-social force")
[Right to terminate the contract with this facility]
This facility reserves the right to terminate a lodging contract if it is discovered that a guest falls under any of the following circumstances.
(1) Organized crime groups and other antisocial forces
(2) Corporations or other organizations whose business activities are controlled by organized crime groups or their members
(3) A corporation whose officers include any member of an organized crime group.
(4) If you engage in any behavior that causes significant inconvenience to other guests.
(5) If the person makes violent demands or requests burdens that exceed a reasonable scope against the facility or its employees
Cancellation Policy
◆ Impact of the closure of the Strait of Hormuz
The recent closure of the Strait of Hormuz has led to soaring fuel costs for aircraft, resulting in flight cancellations and delays.
Due to the impact of this situation, please understand that we cannot offer refunds even if your booked flight is cancelled and you are unable to come to our facility.
We kindly ask for your understanding.
[Special provisions regarding force majeure]
Even in the event of the following force majeure circumstances, our facility will not, in principle, offer refunds or make changes. We appreciate your understanding.
- Bad weather (heavy snow, torrential rain, typhoons, etc.)
- Natural disasters such as earthquakes and volcanic eruptions - Outbreaks of infectious diseases such as COVID-19 and influenza - Suspension, delays, or cancellations of flights and other public transportation
[Regarding exceptions]
In the event of special circumstances, such as business closures due to local government emergency declarations or government requests, we will consider alternative arrangements. In such cases, please contact our inn as soon as possible.
[Travel insurance is recommended]
To prepare for the cancellation or modification of your trip due to the force majeure events mentioned above, we strongly recommend that you purchase travel cancellation insurance yourself.
【 others 】
This policy is considered to have been agreed to by the customer at the time of booking.
If we are unable to provide accommodation due to circumstances on our end, we will offer a full refund or equivalent alternative arrangements.
