User Guide Stay Moiwayama accepts advance payment via a reservation site service, and check-in is unmanned so guests can proceed at their own pace, ensuring that guests can enjoy a stress-free stay in Sapporo. [Reservations and Payment] At Stay Moiwayama, we use a prepayment system via a reservation site service and an unmanned auto-lock system at check-in, ensuring that our guests can enjoy their stay in Sapporo as stress-free as possible. Booking.com (STAY Moiwayama) Booking.com (STAY MoiwayamaⅡ) Book through Airbnb (click to go to the booking site) ↓ STAY MOIWAYAMA 201 STAY MOIWAYAMA 303 STAY MOIWAYAMA 305 STAY MOIWAYAMA 307 STAY MOIWAYAMA 308 STAY MOIWAYAMA Ⅱ 202 STAY MOIWAYAMA Ⅱ 203 STAY MOIWAYAMA Ⅱ 401 STAY MOIWAYAMA Ⅱ 403 STAY MOIWAYAMA Ⅱ 502 Reservations via Agoda (click to go to the reservation site) STAY MOIWAYAMA 201 STAY MOIWAYAMA 303 STAY MOIWAYAMA 305 STAY MOIWAYAMA 307 STAY MOIWAYAMA 308 STAY MOIWAYAMA Ⅱ 202 STAY MOIWAYAMA Ⅱ 203 STAY MOIWAYAMA Ⅱ 401 STAY MOIWAYAMA Ⅱ 403 STAY MOIWAYAMA Ⅱ 502 [Regarding accommodations for minors staying alone] At our facility, we require a consent form from a parent or guardian for any minors staying with us alone. Please include the contact information of the parent or guardian on the consent form, and we will contact and confirm with the parents or guardians of all guests scheduled to stay with us. Please note that we cannot accept accommodation contracts without parental consent or if false information is provided. Instructions on how to download and submit the consent form will be provided when you make your reservation. Furthermore, we would be grateful if parents could instruct their children to abide by the house rules before their stay. We would greatly appreciate your cooperation. [Repeat guests] Repeat guests can also book their next stay without going through a booking site. ① Please take home the "shop card" that is available inside the store. ② Once you have decided on your next appointment date, please contact us via LINE as indicated on our shop card. ③ When contacting us, please provide the following information from your previous stay: your name, the date of your stay, the booking website, and your room number, as well as the date and time of your desired reservation (number of nights), the number of guests, and your room number. ④ Once we confirm room availability and your previous booking, we will contact you with instructions for credit card payment. ⑤ Your reservation will be complete once payment is received. * Please check our website's cancellation policy page for details on cancellations. * Payment is accepted by credit card only. 【check-in】 ■ Check-in: 15:00 - 23:00 (Please inform the hotel of your expected arrival time in advance.) ■ Check-out: until 10:00 Please note that an additional charge will apply if you check in after 11 PM . ・When entering the room, please use the PIN code provided in advance to unlock the automatic door. (The key boxes are hung on the doors of each apartment at Royal Heights, and in the mailbox at the entrance of Palace 24.) [Other Information] Stay Moiwayama is a completely non-smoking hotel . Smoking is strictly prohibited inside the rooms. Pets are not allowed. Please be especially quiet between 10:00 PM and 7:00 AM, as there are also private residences in the apartment building. Party and event activities are prohibited. [Other Information] inquiry If you have any questions or concerns, please feel free to contact us. Contact us given name* Last name* telephone number email address* message send

Stay Moiwayamaは札幌市藻岩山の麓に位置するアパート型の民泊施設です。まるで自宅にいるような、おくつろぎいただける空間をご用意し、ご宿泊客の皆様をお待ちしております。 A guesthouse located at the foot of Mt. Moiwa in Sapporo. Stay Moiwayama is an apartment-style vacation rental located at the foot of Mt. Moiwa in Sapporo. We await our guests with a relaxing space that feels just like home. Please consider using Stay Moiwayama as your base for sightseeing in Sapporo and the surrounding areas. Proven track record 01 Booking.com BetterReview Awards Awarded in 2026!! Thanks to all of your support, we were able to win the Booking.com Traveller Review Awards 2026 . We are pleased to announce our fifth Traveller Review Award win . This encourages us to continue innovating and evolving every day to provide even greater satisfaction to our users. 2026.2.5 Travel booking site Booking.com customer reviews STAY Moiwayama I 8.5 (536 items) STAY Moiwayama Ⅱ 8.6 (137 items) *As of July 6, 2026 Agoda, a travel booking site, has a customer review rating of 8.6. (725 cases) *As of July 6, 2026 See more▶▶▶ Spend time as if you were at home 02 Stay Moiwayama rents out an entire apartment unit, allowing you to enjoy a comfortable stay as if you were in your own home. With almost everything you need for daily life provided, it's ideal for long-term stays. We also offer a variety of room types, so you can choose the perfect room to suit your group size and needs. We can accommodate groups of several dozen people. For example, consider this situation ▶ A base for sightseeing 03 This hotel is highly recommended as a base for sightseeing in Sapporo, as well as for enjoying the night view from nearby Sapporo Moiwa Mountain. Furthermore, free parking is available, making this location particularly convenient for those planning to venture a little further afield. There are several restaurants, convenience stores, supermarkets, 100-yen shops, banks, and other tenants in the area surrounding the facility, including a shopping mall. From all over the world 04 STAY Moiwayama is used not only in Japan but also by people all over the world. We have welcomed guests from over 40 countries so far. NEW [Mexico added on August 25, 2026] Austria, Brazil, Canada, China, Denmark, Egypt, Estonia, Finland, France, Germany, Hong Kong (China), India, Indonesia, Israel, Italy, Kenya, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Puerto Rico, Russia, Singapore, Sweden, Switzerland, Taiwan (China), Thailand, United Kingdom, United States, Vietnam… (as of January 2026) Click here for 2025 results 05 Smooth check-in Prepayment and a key-lock system allow for smooth, face-to-face check-in. With no unnecessary waiting time, you can enter your room stress-free. Furthermore, we provide comprehensive after-sales support to our users, including addressing any problems or concerns they may have. what's new Important Notice Regarding Accommodation Tax [Click Here] August 28, 2026 外貨の両替所について VIEW ALL August 19, 2026 A stay where you can feel close to nature and kindness towards the environment. VIEW ALL August 18, 2026 I have registered as a Sapporo Eco Member. VIEW ALL August 17, 2026 [Important] Notice Regarding the Introduction of Carbon Offset Fees (Environmental Fees) VIEW ALL August 14, 2026 A guide to sustainable travel VIEW ALL See all new updates ★ Ongoing Accommodation Campaign ★ 初夏&秋の宿泊キャンペーン 2026年6月＆9～10月 ステッカープレゼントキャンペーン 2026年7月～ Useful Information current weather Useful things to know Japanese manners For those living abroad We're looking for YouTubers!! Click this banner for more details. Why not stay at STAY Moiwayama for free and enjoy sightseeing and food in Sapporo? Information about our train service updates on social media. New Chitose Airport ・JR Hokkaido ・Hokuto Kotsu Hokkaido Chuo Bus Make sure to check the transportation options carefully! Where are you going in Hokkaido? Here are some sightseeing tips from a Hokkaido resident's perspective! Repeat guests can also make their next reservation without going through the reservation site. Check out Instagram too! * The name "STAY Moiwayama 201" exists on the internet, but after obtaining a hotel business license, the facility's name was changed to "STAY Moiwayama," and 201 is now just one of the rooms within it. ■ STAY Moiwayama (Property name: Royal Heights) Total of 6 rooms (108, 201, 303, 305, 307, 308) ■ STAY Moiwayama II (Property name: Palace 24) Total of 5 rooms (202, 203, 401, 403, 502) STAY Moiwayama 108 and STAY Moiwayama II 202 are treated as private lodging facilities. The other 9 rooms are all treated as hotels and can operate 365 days a year (as of December 2025).

[Regulations and policies regarding the disclosure of accommodation information] Your accommodation history constitutes important personal information of you. Therefore, if we cannot reliably verify your identity, we cannot disclose this information to third parties from the standpoint of protecting personal information. If you wish to access your accommodation history, please verify your identity using one of the following methods. 1. Direct inquiries from the guest themselves. Please contact our facility directly by phone or email if you are a guest. We will ask you to provide your name, check-in date, contact information, and other details used at the time of booking, so that we can verify your identity. 2. Inquiries made by an agent If you are obtaining information on behalf of the guest, you may be required to submit the following documents. - Provide the name used for the reservation, the date of stay, and contact information for both the guest and their representative. - Provide a power of attorney from the guest (with the guest's signature and seal). - Identification documents for both the guest and their representative (copies of driver's license, passport, etc.) At our facility, we prioritize the protection of our customers' personal information, and we have clearly defined our response policy, which is outlined below. 1. Thorough and strict identity verification As stated above, our facility will only disclose personal information, including guests' accommodation history, after completing a thorough identity verification process. There are no exceptions to this rule. 2. Response to fraudulent acquisition In the unlikely event that information is found to have been obtained through any fraudulent means (such as impersonation, unauthorized access, or misconduct by an insider) without going through our systems or procedures, we will immediately conduct an internal investigation to determine the cause and take measures to prevent recurrence. If necessary, we intend to take legal action, including reporting to the police or other relevant authorities. 3. A request to our customers If you have any concerns about whether your personal information is being misused, please contact our facility directly. We will then proceed with the usual identity verification procedures before discussing your concerns. We kindly ask for your understanding and cooperation in order to protect the security of your personal information.

Usage Situations STAY Moiwayama is convenient for a variety of situations. We can accommodate small groups as well as large parties. With a maximum capacity of 60 people, please consider us as accommodation for events, club activities, weddings, and more. Events and club activities For example, accommodation while participating in the YOSAKOI Soran Festival. Accommodation in the city center tends to fill up quickly with group bookings, and parking fees are also charged. At our facility, parking is free for one car per room. As accommodation for a wedding There are many wedding venues and churches in the vicinity of STAY Moiwayama, such as Hillside Club Geihinkan Sapporo and Shalom Church. All of them are within a 10-minute drive, making our facility very conveniently located for accommodation during weddings. Even when traveling in a group We welcome student club trips and family get-togethers. Since each booking is for a group of several people, it's perfect for close friends or family to relax and enjoy their trip without any worries. Even when traveling in a group As accommodation for pre- and post-event stays when participating in fan activities or events. Please make use of the space around the living room and use it as a base before and after the fan meeting. At girls' gatherings, mom's gatherings, and women's group meetings The kitchen and cooking utensils are fully equipped, so you can enjoy cooking and relax without having to worry about anyone else. Club/circle/society training camp/practice camp It can be used not only for overnight stays, but also for preparations and meals. Family and friends gatherings, memorial services, celebrations Since each unit is rented out individually, it is possible for families to stay there. Please use this for various gatherings. Student/International Student Pre-Stay Visit/Long-Term Stay It can also be used as temporary accommodation for purposes such as visiting a location or before enrolling in school. During training, workshops, and meetings for companies and organizations During the day, it can be used for meetings and conferences. In the evenings, it can be effectively used as a place for socializing. As a base camp for location shoots and filming. Please use this as accommodation and resting place for your film crew and staff. As a venue for workshops and various classes It can also be conveniently used for cooking and craft classes. Temporary housing As temporary accommodation when you can't live at home, such as during the period of moving or unpacking. As a base for workation Why not enjoy sightseeing in Sapporo while working in a different environment than usual? ~ How to make a group accommodation reservation ~ 1. Contact If your group cannot accommodate all guests in one reservation, please contact us as soon as possible after your planned stay dates are decided. Please let us know your planned stay dates, the number of guests, and the number of parking spaces required, if any. 2. Provisional Reservation We will check the room availability, and if there are no issues, we will reserve the room and send you a price estimate. 3. Advance payment A portion of the total fee is required as a deposit. Your reservation will be confirmed once we receive your payment. We will also provide you with information regarding the payment deadline for the remaining balance and our cancellation policy for your reservation. 4. Payment of the remaining balance Please pay the remaining balance of your accommodation fee by the specified date and then come to the hotel on the day of your scheduled stay. Accommodation rates vary depending on the circumstances, so we cannot give you a precise price. Depending on the number of guests and room availability, we may be able to offer you a service fee, so please feel free to contact us for a consultation. *Please note that we may have to decline your request if we are unable to provide rooms for the number of people in your party. * Depending on the circumstances, you may be asked to stay in either the STAY Moiwayama building (Royal Heights) or the STAY Moiwayama II building (Palace 24). However, these buildings are adjacent to each other on the same premises, so moving between them will not be difficult. Contact us given name* Last name* telephone number email address* message send

We are looking for YouTubers who will spread the word about STAY Moiwayama and Sapporo! MOIWAYAMA RETREAT Let's experience together the many charms of Sapporo, Hokkaido, from its tranquil traditions and breathtaking nature to its unique modern culture and unforgettable local cuisine. Plan details Our staff will provide full support, including arranging local transportation and coordinating your itinerary. ■ STAY Moiwayama - 2 nights and 3 days free stay!! ■ Cultural and Traditional Experiences • Visit Hokkaido Shrine: Visit this representative shrine of Hokkaido and try your luck with a fortune slip. • Calligraphy experience: Try writing your name in beautiful kanji characters. ■ A culinary journey • Conveyor belt sushi: Enjoy a fun and traditional Japanese food experience. • Clay Pot Lunch: Experience the thrill of opening a special clay pot. • Toyohirakyo Onsen's specialty "Naan & Curry": Enjoy this classic treat after a relaxing soak in the hot springs. ・Kelp-wrapped Genghis Khan: Enjoy this unique Hokkaido specialty for your final dinner. ■ Pop Culture & Tourist Spots • UFO Catcher Challenge: Try your luck at one of Japan's most iconic crane games at an arcade. • Explore Sapporo's tourist attractions: Visit the Clock Tower, the Sapporo TV Tower observation deck, and Shiroi Koibito Park (chocolate factory). Eligibility This recruitment is primarily for the purpose of promoting STAY Moiwayama and the charms of Sapporo City to an international audience, therefore, the following conditions apply to applicants. ■ We are looking for individuals with an active YouTube channel boasting over 30,000 subscribers (priority will be given to those creating content in genres such as travel, food, culture, and lifestyle). ■ Foreign nationals with a genuine interest in Japanese culture. ■ Ability to communicate in basic English. ■ You must be able to travel to Japan in the spring or summer of 2026 and possess a valid passport. You must also have valid travel insurance for this program. [Agreement] Creators selected for this project are required to comply with the following items. □ Create one YouTube video (7-10 minutes or longer) based on your experience in this project and publish it within one month of the end of the trip. □ Create and publish at least three short videos (Reels, short videos, TikTok videos). □ Tag @[Your Account] and use the campaign hashtag (e.g., #StayMoiwaYama, #VisitSapporo). If the terms and conditions are not followed, we will charge you for the actual costs incurred, such as accommodation and food and beverage expenses at our facility. We appreciate your understanding and cooperation. How to Apply Contact us given name* Last name* telephone number email address* message send [How to apply] To apply, please use the contact form on this website. Enter your name, phone number, and email address, and include the following information in your message before submitting. We will contact you shortly. Subject: Application for "Moiwayama Retreat" 1. YouTube channel name 2. YouTube channel URL 3. Main target countries 4. Channel Introduction and Concept 5. Initial concept for the YouTube video to be produced for this project 6. Desired travel period (2 nights, 3 days between April and August 2026) Application deadline: March 31, 2026 [Other Notes] Please note that you will be responsible for your own travel expenses to Japan , transportation costs to our facility, and insurance fees . Please note that this project may be terminated without prior notice once a candidate has been selected. A tentative schedule for a 2-night, 3-day trip. [Day 1] Afternoon: Check-in at STAY Moiwayama Lunch: Popular clay pot lunch Evening: Enjoy the Sapporo night view from Mt. Moiwayama (using the ropeway) Dinner: Conveyor belt sushi featuring fresh seafood from Hokkaido [Day 2] Morning: Visit Hokkaido Shrine and try your luck with fortune-telling Afternoon: Visit Shiroi Koibito Park, the Clock Tower, and the Sapporo TV Tower observation deck Evening: Enjoy a soak in Toyohirakyo Onsen and sample the famous "Naan & Curry" Night: Try your luck at a claw machine at the arcade [Day 3] Activities such as calligraphy and kelp-wrapped lamb barbecue will be planned flexibly according to the time constraints. Evening: Disbandment

STAY Moiwayama Room Details Indoor Photo 108 A first-floor room for easy access. Opening in December 2025. This first-floor room is recommended for those with a lot of luggage or elderly guests! [Maximum capacity] 6 people (2 bedrooms, 3 futons, 3 futons, 1 bathroom) Residential Accommodation Business (Short-term Rental): License No. M010058308 Room Details Indoor Photo 201 Popular for club activities too! This room is perfect for groups to relax and enjoy themselves. Please come and visit us! [Maximum capacity] 8 people (3 bedrooms, 6 beds, 2 futons, 1 bathroom) Hotel Business Act License Number: Sapporo Health and Welfare License (Travel) No. 19 Room Details Indoor Photo 303 Very popular with couples! A quiet and stylish room. You can relax and unwind at your own pace. [Maximum capacity] 3 people (3 futons, 1 bathroom) Hotel Business Act License Number: Sapporo Health and Welfare License (Travel) No. 19 Room Details Indoor Photo 305 Popular with families with children! This room is perfect for relaxing with your family! [Maximum capacity] 4 people (4 futons, 1 bathroom) Hotel Business Act License Number: Sapporo Health and Welfare License (Travel) No. 19 Room Details Indoor Photo 307 Stylish Room This room is perfect for couples or small groups looking to relax. [Maximum capacity] 3 people (3 futons, 1 bathroom) Hotel Business Act License Number: Sapporo Hotel Business License (Travel) No. 19 Room Details Indoor Photo 308 Perfect for family use It can accommodate up to 6 people, making it ideal for families, including multi-generational families. [Maximum capacity] 6 people (2 bedrooms, 6 futons, 1 bathroom) Hotel Business Act License Number: Sapporo Health and Welfare License (Travel) No. 19 STAY Moiwayama II Room Details Indoor Photo 202 Perfect for girls' nights out! This compact room is perfect for situations like enjoying a pleasant conversation with like-minded friends. [Maximum capacity] 3 people (3 futons, 1 bathroom) Homestay business license number: M010052325 Room Details Indoor Photo 203 This room is popular with groups. It has two bedrooms and can accommodate up to seven people, making it ideal for club activities or family trips. [Maximum capacity] 7 people (2 bedrooms, 6 futons, 1 bathroom) Hotel Business Act License Number: Sapporo Hotel Business License (Travel) No. 7 Room Details Indoor Photo 401 A huge hit with girl groups! A room that will get you excited! This room features a charming bedroom. Please relax and unwind as you please♪ [Maximum capacity] 5 people (2 beds, 1 bathroom) Hotel Business Act License Number: Sapporo Hotel Business License (Travel) No. 7 Room Details Indoor Photo 403 Accommodates up to 7 people! Perfect for families or groups of friends. Room 203 is on a different floor, but it's a similar room. You can also rent both rooms together to accommodate up to 14 people. [Maximum capacity] 7 people (2 bedrooms, 3 beds, 1 bathroom) Hotel Business Act License Number: Sapporo Hotel Business License (Travel) No. 7 Room Details Indoor Photo 502 Special room on the top floor This is the most spacious room in STAY Moiwayama. Enjoy your stay to the fullest with a large group. [Maximum capacity] 8 people (3 bedrooms, 5 beds, 3 futons, 1 bathroom) Hotel Business Act License Number: Sapporo Health and Welfare License (Travel) No. 7

About reservations etc. About the room facilities About parking About surrounding facilities Q1. What should I do if the number of guests increases after making a reservation? Please inform us of any increase in the number of guests by the day before your stay. We will provide additional amenities and linens (an additional charge will apply for the extra linens). Q2. We have a fairly large group; is it possible to accommodate a large number of people? Our facility has 11 guest rooms and can accommodate up to 60 people. For large groups, please contact us as early as possible with your planned dates and number of guests so that we can check the availability of the facilities and create a plan for you. For example, if you are using our facilities as accommodation for relatives attending a wedding at a church on nearby Mt. Moiwa, we can create a plan to suit your budget, so please feel free to contact us. *Please note that there is a limit to the capacity of each room, so you may be assigned to different buildings or rooms. Q3. Are amenities and linens included in the price? Amenities and linens for the number of people booked are included in the accommodation fee.Amenities and linens include shampoo, conditioner, body soap, toothbrush,We provide face towels and bath towels. Q4. What should I do if I want to stay for an extended period for work or other reasons? If you let us know your desired length of stay and budget, we can recommend a plan suitable for long-term accommodation.If we are fully booked, we may not be able to accommodate your request, so please contact us as soon as possible. Q5. What should I do if I want to extend my stay? If rooms are available, you can stay for multiple nights, so please let us know if you wish to extend your stay. Q6. I would like to check out late. Is this possible? If you would like to request a late check-out, please contact us at least one day in advance. However, please note that there may be times when we are unable to accommodate late check-out requests, such as during peak seasons. Q7. I want to change my reservation on the travel website. How do I do that? To change your reservation, you must contact the travel website you used (e.g., Agoda, Booking.com, etc.) directly. We do not accept changes on your behalf. Q8. I made a reservation through Booking, but I haven't received a confirmation email. What should I do? First, please contact the support team of the travel website (Booking) you used to make your reservation.Additionally, please check the entrance of your accommodation, as it will display contact information such as phone numbers, email addresses, LINE, and WhatsApp. Q9. What is the accommodation tax? Hokkaido and Sapporo City will introduce a lodging tax system from April 1, 2026. If you are staying in Sapporo City... ● For lodging fees of less than 20,000 yen per person per night, a total of 300 yen will be charged: 100 yen for Hokkaido's lodging tax and 200 yen for Sapporo City's lodging tax.● For accommodations costing between 20,000 yen and 50,000 yen per person per night, a total of 400 yen is charged: 200 yen for Hokkaido's accommodation tax and 200 yen for Sapporo City's accommodation tax.● For accommodation rates of 50,000 yen or more per person per night, a total of 1,000 yen will be charged: 500 yen for Hokkaido's accommodation tax and 500 yen for Sapporo City's accommodation tax. The user pays these taxes to the accommodation facility, and the facility then pays them to the tax authorities. Please note that this is calculated "per person per night," not per stay, so the tax burden may be unexpectedly large if there are many people or if the number of nights is high. We appreciate your understanding and cooperation.For further details, including the purpose of introducing the accommodation tax, please see the link below.Hokkaido Accommodation Tax - Tourism Promotion Division, Economic Affairs Department - Hokkaido Prefectural GovernmentIntroduction of Accommodation Tax: Sapporo City Accommodation Tax Q&A Q10. I canceled a reservation on a travel website, but I can't make a new one. Why? Due to shortened itineraries or other changes, if you cancel a previous booking on a travel booking website, you may not be able to make a new booking.This phenomenon occurs when your planned stay dates overlap with your previous booking, and you attempt to book the same room. It's likely because, at the time of your new booking, the travel booking website's system either hasn't yet registered the room as available, or someone else has already booked it for the same date.In reality, there may be vacancies, so in such cases, please contact the facility directly using the inquiry form on this website. We will check and get back to you. Q11. Can minors stay overnight without an adult? Generally, it is possible. However, if minors are staying alone, a consent form from their guardian and final confirmation from the guardian are required.Please include the contact information of the parent or guardian on the consent form, and we will contact and confirm with the parents or guardians of all guests scheduled to stay with us.Please note that we cannot accept accommodation contracts without parental consent or if false information is provided.Instructions on how to download and submit the consent form will be provided when you make your reservation.Furthermore, we would be grateful if parents could instruct their children to abide by the house rules before their stay. Thank you for your cooperation.

Useful information to know! Japanese manners Cultures and manners differ from country to country. This section is primarily for visitors from abroad. "Useful to know," "Something you should know." Here are some manners to observe in Japan (Japanese people should, of course, also follow them). [Indoor Edition] 1. Ziehen Sie Ihre Schuhe im Zimmer aus. Das Ausziehen der Schuhe am Eingang ist in Japan üblich, daher können Sie, falls Sie Hausschuhe haben, diese gerne tragen. 2. Gemeinschaftsräume stehen allen zur Verfügung. Bitte sprechen Sie nicht laut in den Fluren, Treppenhäusern und im Eingangsbereich. 3. Nachts ruhig. Japanische Wohngebiete sind sehr ruhig. Bitte nehmen Sie nachts und früh morgens Rücksicht auf den Lärm Ihrer Gespräche und Ihres Gepäcks. 3. Nehmen Sie keine Ausrüstung der Unterkunft mit nach Hause. Nehmen Sie nichts mit nach Hause, was Sie nicht mitnehmen dürfen. In schweren Fällen kann eine Entschädigung verlangt werden. 5. Benutzen Sie die Toilette richtig. Bitte nehmen Sie beim Benutzen der Toilette die richtige Sitzposition ein und spülen Sie außer Toilettenpapier nur andere Gegenstände herunter. [Outdoors] 1. Verhalten Sie sich in Zügen und Bussen ruhig. In Japan telefoniert man im Auto nicht oft, deshalb ist es sicherer, den Ton auszuschalten. 2. Es herrscht eine Kultur des Anstehens. In Geschäften und Bahnhöfen ist es in Japan üblich, ruhig und geordnet in der Schlange zu warten. 3. Blockieren Sie nicht die Straße. In Japan gibt es viele schmale Abschnitte auf den Gehwegen, achten Sie daher bitte darauf, anderen Fußgängern nicht im Weg zu stehen. [Life Edition] 1. Trennen Sie Ihren Müll. In Japan ist die Mülltrennung sehr wichtig. Bitte beachten Sie die Anweisungen in der Zimmerbeschreibung, um zu erfahren, wie Sie Ihren Müll trennen. 2. Trinkgeld ist nicht erforderlich. In Japan ist Trinkgeld nicht üblich, da der Service im Preis inbegriffen ist. 3. In den dafür vorgesehenen Bereichen ist das Rauchen verboten. Es gibt viele Bereiche, in denen das Rauchen in Innenräumen oder auf der Straße verboten ist. Bitte beachten Sie daher die Beschilderung. Auch STAY Moiwayama ist ein Nichtraucherbereich! 4. In Restaurants sind keine Speisen erlaubt. Sofern Sie keine Genehmigung haben, ist es gegen die Regeln, Speisen oder Getränke in ein Restaurant mitzubringen und dort zu verzehren. 5. Setz dich nicht auf die Straße. In Japan gilt es als unschicklich, direkt auf dem Boden zu sitzen. [Bathing Facilities Edition] Bathing facilities such as hot springs and public baths where many people bathe together in a large bathtub. This is a unique Japanese custom that is rare in the world, but there are rules in place to ensure everyone can live comfortably. Let's enjoy Japanese culture while respecting the rules and manners! 1. Baden nach Alkoholkonsum kann zu Unfällen führen. 2. Das Fotografieren ist in Badezimmern, Umkleidekabinen usw. verboten. 3. Spülen Sie Ihren Körper vor dem Baden mit Wasser ab. 4. Waschen Sie Ihren Körper, bevor Sie in die Badewanne steigen. 5. Nicht rennen 6. Stell keinen Eimer in die Badewanne. 7. Weichen Sie Ihr Haar nicht in heißem Wasser ein. 8. Handtücher nicht in heißes Wasser legen 9. Essen und trinken Sie nicht im Badezimmer. 10. Waschen Sie Ihren Kopf und Ihren Körper nicht in der Badewanne. 11. Nicht schwimmen 12. Trage keinen Badeanzug 13. Lassen Sie die Dusche nicht laufen. 14. Wäsche nicht waschen 15. Trocknen Sie sich gründlich ab, bevor Sie in die Umkleidekabine zurückkehren. ■ Regarding tattoos in bathing facilities ■ Many bathing facilities in Japan refuse entry to people with tattoos. Relatively close to STAY Moiwayama are Koganeyu Onsen, Jozankei Onsen, and Toyohirakyo Onsen. The procedures vary depending on the facility. [Kogane-yu Onsen] Yumoto Kogane-yu and Matsuno-yu both do not allow tattoos. [Jozankei Onsen] Please contact each facility directly. [Toyohirakyo Onsen] Tattoos are generally OK At Toyohirakyo Onsen , you can also enjoy their famous Indian curry. This is especially recommended for those who are interested in tattoos!

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STAY Moiwayama Original Goods STAY Moiwayama sells original merchandise such as logo T-shirts and mugs. For pricing, product specifications, and stock availability, please contact us directly. 01 T-shirt with logo 02 mug 03 chopsticks 04 Moai-kun from Stay Moiwa Mountain Sticker

Location Located very close to Mt. Moiwa, offering stunning views of Sapporo's beautiful nightscape. The property is conveniently located near a shopping mall with tenants such as a yakiniku restaurant, a conveyor belt sushi restaurant, a convenience store, a 100-yen shop, and a bank. Access from New Chitose Airport If you are using the bus Hokuto Kotsu's airport shuttle bus is convenient! (No transfers required) Travel time from the airport to our facility: Approximately 80 minutes Fare: Adult 1,400 yen / Child 700 yen There is a Hokuto Kotsu bus counter opposite Domestic Arrival Gate 2 at New Chitose Airport , so please check the bus stop for the Maruyama Line and board the bus. Please pay the fare and get off at the bus stop " Minami 27 Nishi 14 Hokkaido Cardiovascular Hospital Mae " or the next stop " Densya-jigyousyo Mae " The facility is approximately a 4-minute walk from Hokkaido Cardiovascular Hospital and approximately a 7-minute walk from the train station. Hokuto Transportation Co., Ltd. If you are using JR After arriving at JR Sapporo Station, you can use the subway, streetcar, or taxi. ■ If you use the subway and tram Travel time from JR Sapporo Station to our facility: Approximately 45 minutes (From New Chitose Airport to Sapporo Station: Approximately 70 minutes) Fare: JR Adult 1,230 yen / Child 610 yen Subway: Adults 210 yen / Children 120 yen Streetcar: Adults 230 yen / Children 110 yen After getting off at JR Sapporo Station, transfer to the Namboku Subway Line and get off at Susukino Station. Next, transfer to the streetcar and get off at the Densha Jigyosho-mae ( Streetcar Depot ) stop. From there, it's about a 7-minute walk to our facility. ■ If you are using a taxi Travel time from JR Sapporo Station to our facility: Approximately 20 minutes (From New Chitose Airport to Sapporo Station: Approximately 70 minutes) Fare: 2,000-2,500 yen After getting off at JR Sapporo Station, take a taxi and tell the driver "STAY Moiwayama". (Address: 1-11, Minami 24-jo Nishi 15-chome, Chuo-ku, Sapporo) If you are using a rental car Please follow the navigation and drive safely. Travel time from the airport to our facility: Approximately 60 minutes (when using the expressway) fare: Rental car fee, gasoline cost (actual cost) After renting a car, please set your navigation system's destination to 1-11, Minami 24-jo Nishi 15-chome, Chuo-ku, Sapporo City. For information about parking, please click here . *The listed fees and other information are current as of December 4, 2025. Please note that they may have changed. Information on nearby facilities [Food and drink] Kamameshi Megutowa Moiwayama Dango Minami 24-jo Store ・Conveyor belt sushi restaurant Nemuro Hanamaru Minami 25-jo branch Yakiniku Tokuju Moiwa Branch Taverna La Piazza (Italian) ・Victoria Station Yamahana Branch (Hamburgers/Steaks) [Convenience Store] FamilyMart Sapporo Minami 24-jo Nishi 14-chome Store, Seicomart Takada Store ・Seven-Eleven Sapporo Minami 24-jo Nishi 14-chome Store [Shopping Mall] ・Prom Yamahana (tenants include a supermarket, 100-yen shop, bank, etc.) Across Plaza South 22nd Street (Supermarkets, 100-yen shops, drugstores, restaurants, laundromats) (Tenants such as) [Access to central Sapporo] ・Use the Sapporo Streetcar (approximately a 6-minute walk to the streetcar depot). ・Take the bus (approximately a 10-minute walk to the Jōtetsu Bus Minami 24 Nishi 11 bus stop) - By car (approximately 20 minutes to Sapporo Station) [Approximate distance to tourist attractions] Sapporo Moiwa Mountain Ropeway, Base Station: 1.2 km Nakajima Park 2.5km ・ Asahiyama Memorial Park 3.1km ・Odori Park 4.7km Sapporo TV Tower 5km Sapporo Clock Tower (5km) ・JR Sapporo Station 6km ・Hitsujigaoka Observation Deck 6.5km Jozankei Onsen (hot spring resort) 22km

STAY Moiwayama Representative's Greeting Since our founding in 2018, we have been offering warm hospitality to travelers from all over the world from the land of Mt. Moiwa. STAY Moiwayama has received high praise from our customers, including winning Booking.com's Booking Awards five times. However, what we value most is "human connection." Furthermore, in May 2026, STAY Moiwayama II received Booking.com's "Thumb Plus" rating, which recognizes it as being among the top 10% of 28 million accommodations worldwide. Our representative will personally greet you as much as possible and respond to each guest's requests with heartfelt care. Even if we cannot fulfill your request, we will always offer alternative solutions to ensure your satisfaction. And we will ensure a clean and comfortable stay with meticulous attention to detail in every corner. These are important promises that we have held onto since our founding. To date, we have welcomed many guests from over 40 countries around the world, including from far-off places such as Colombia, Brazil, and Puerto Rico. Furthermore, we are truly honored that Stay Moiwayama I has been selected for Booking.com's Preferred Partner Program, placing it in the top 30% of 28 million accommodations worldwide. On the other hand, I am aware that there are still many areas where I fall short. In addition to providing prompt service in accordance with the 48-hour rule, we will sincerely listen to the feedback we receive every day and strive to further improve our services. We hope your time at Stay Moiwayama will become a wonderful memory of your trip. We look forward to welcoming you with open arms. Takahiro Nishikawa, Representative of Stay Moiwayama Company Name: Findclues LLC Representative Partner: Takahiro Nishikawa Address: 1-9 Minami 16-jo Nishi 8-chome, Chuo-ku, Sapporo 064-0916 Phone/Fax: 011-838-8718 Email: info@findclues.jp Capital: 2 million yen Established: February 22, 2018 Business content 1. Hotel and inn business 2. Corporate Consulting Services 3. Real estate management business, real estate leasing business Licenses and Permits: Residential Accommodation Management Business, Minister of Land, Infrastructure, Transport and Tourism (02) No. F01833 Major Business Partners - Booking.com - Airbnb - Agoda Awards Booking.com "Guest Review Awards" winner (2021, 2022, 2023, 2024, 2026)

About Stay Moiwayama Our facility is operated entirely by our own staff, from cleaning and facility management to customer service. We do not outsource any services and strive to provide attentive service, guaranteeing a comfortable and safe stay for our guests. Stay Moiwayama is an apartment-style guesthouse located at the foot of Mt. Moiwa in Sapporo. It's conveniently located just a 5-minute walk from the Sapporo Streetcar Depot Station, making it an ideal base for sightseeing in Sapporo using public transportation. Guests arriving by car can also enjoy one free parking space, allowing them to easily enjoy drives to suburban areas such as Jozankei. Additionally, a 15-minute walk from the base station of the Sapporo Moiwa Mountain Ropeway will take you to the mountaintop observation deck, where you can enjoy a panoramic view of Sapporo's nightscape, often referred to as one of Japan's new top three night views. In winter, the slopes of Mt. Moiwa are used as a ski resort, making it a convenient location for those who come for skiing. Furthermore, the area surrounding the facility has plenty of restaurants, including conveyor belt sushi restaurants and yakiniku restaurants, as well as convenience stores, so you can enjoy a meal or run errands without having to travel far. Customers are experiencing the excellent cost performance. Our facility has received five "Traveller Review Awards" from Booking.com between 2021 and 2026. We are honored to have received such recognition thanks to the wonderful, positive reviews we have received from our guests. Furthermore, we have received some of the highest ratings in the area on the accommodation booking site "agoda," and it seems that guests are experiencing the excellent cost performance of STAY Moiwayama. Facility exterior Stay Moiwayama spans two apartment buildings, with each property operating as a separate short-term rental accommodation. Because we are located slightly away from the center of Sapporo city, we have space to provide free parking (one space per unit), which is greatly appreciated by those who plan to travel by car. Inside the facility We have a total of 11 guest rooms available (as of December 2025). While each room has a different interior design and capacity, we always strive to maintain a clean and comfortable environment for our guests. STAY MOIWAYAMA 201 STAY MOIWAYAMA 201 STAY MOIWAYAMA 201 STAY MOIWAYAMA 202 STAY MOIWAYAMA 202 STAY MOIWAYAMA 202 STAY MOIWAYAMA 502 STAY MOIWAYAMA 502 STAY MOIWAYAMA 502 STAY MOIWAYAMA 502 STAY MOIWAYAMA 502 STAY MOIWAYAMA 502 See all rooms ◆ Company Information ◆ Commitment to safety and security "To ensure a comfortable and safe stay, our expert staff will provide comprehensive support." "We conduct regular facility inspections and maintain strict hygiene standards." Operating company: Findclues LLC Representative Partner: Takahiro Nishikawa Address: 1-9, Minami 16-jo Nishi 8-chome, Chuo-ku, Sapporo, Hokkaido 064-0916 TEL: 011-838-8718 [Registered Residential Accommodation Management Business] Minister of Land, Infrastructure, Transport and Tourism (02) No. F01833 [Qualifications and Specialist Staff] Our company employs the following qualified staff members who are committed to improving the safety, management, and quality of service at our facilities. ■ Real Estate Rental Management Specialist (1 person) Leveraging our expertise in real estate management, we are committed to proper facility management and maintaining and improving asset value. ■ Fire prevention managers (2 people) We have established a fire safety management system in accordance with the Fire Service Act and operate with the safety of our customers as our top priority. ■ Staff participating in the first aid web course - Completed basic life support training (1 person) - Completed advanced life support training (1 person) We constantly update our knowledge and skills in first aid so that we can respond quickly and appropriately in the event of a sudden illness or accident.

Privacy Policy STAY Moiwayama (hereinafter referred to as "the Facility") recognizes the importance of customers' personal information and will comply with the Act on the Protection of Personal Information and other relevant laws and regulations, and will strive to manage and protect it appropriately. 1. Personal information to be collected This facility may collect the following information: Name, address, phone number, email address, date of birth, nationality, and passport number (if required by law) • Accommodation dates and reservation details • Payment information • Images of identification documents • Other information necessary for providing accommodation services 2. Purpose of Use of Personal Information This facility will use the personal information it collects for the following purposes: - Accepting accommodation reservations and providing accommodation services - Identity verification and check-in procedures - Creation and management of guest registers - Responding to inquiries - Billing and collection of accommodation fees and other charges - Contacting customers regarding lost and found items - Providing necessary information for facility operation - Reporting to and responding to administrative agencies etc. in accordance with laws and regulations - Crime prevention, disaster prevention and accident prevention - Responding to violations of the terms of use - Investigating damage, soiling and other damages to facility equipment and claiming compensation for damages - Responding to lawsuits, mediation, arbitration and other legal proceedings - Protection of the rights, property and safety of this facility or third parties 3. Provision of personal information to third parties This facility will not provide personal information to third parties without the individual's consent, except in the following cases: - When required by law; - When necessary to protect a person's life, body, or property; - When particularly necessary for the improvement of public health or the promotion of the sound upbringing of children; - When it is necessary to cooperate with a national agency, local government, or an entity entrusted by them in carrying out duties stipulated by law. Furthermore, in the event of non-payment of accommodation fees, damage or soiling of facilities, disputes with neighbors, violation of terms of use, or other situations requiring legal action, we may provide personal information to lawyers, courts, police, and other relevant organizations to the extent necessary. 4. Management of personal information This facility will take necessary and appropriate security measures to prevent unauthorized access, loss, leakage, or alteration of personal information. 5. Regarding the guest register In accordance with the Hotel Business Act and other relevant laws and regulations, this facility will create a guest register and retain it for the period stipulated by law. 6. Disclosure and Correction of Personal Information Customers can request disclosure, correction, addition, deletion, or suspension of use of their personal information held by this facility, in accordance with the law. 7. About Cookies, etc. Our website may use cookies and other technologies to improve user experience and for access analysis. 8. Changes to the Privacy Policy This facility may change this policy as necessary due to changes in laws and regulations or other circumstances. 9. Contact Information Company Name: Findclues LLC Representative Partner: Takahiro Nishikawa Email address: info@findclues.jp Phone number: 011-838-8718

[A request from STAY Moiwayama] ◆ If you have made a hotel reservation, please install LINE or WhatsApp . ◆ Providing your contact information allows us to show you images of the facility, parking locations, nearby supermarkets, restaurants, hot springs, ski resorts, bus stops, tram stations, payment codes, and more, so we highly recommend it. It also makes it easier to contact you in case of an accident or other problem, so please register. LINE iPhone users click here. LINE app - App Store - Apple Android users click here LINE - Call and messaging app WhatsApp iPhone users click here. WhatsApp Messenger app - App Store - Apple Android users click here WhatsApp Messenger – Apps on Google Play ■ About garbage At STAY Moiwayama, our staff will collect your indoor trash, so please do not take it outside. If you would like us to collect your trash, please let us know. (If you do not request it, we will collect your trash after check-out.) [For consecutive nights] If you would like to dispose of your trash, please contact us via the chat function on the travel booking website, or by scanning the LINE or WhatsApp code provided in your room. If you contact us the day before, our staff will collect the trash between 10 AM and 12 PM the following day, and we will leave a new trash bag in your mailbox. Please refrain from discarding it in nearby garbage dumps. ■ About parking Please refrain from parking anywhere other than the designated area. In some cases, the police may be notified and your vehicle may be towed. ■ Present your passport Please present your passport promptly when requested by staff. Refusal to present it without a valid reason violates the Hotel Business Act. ■ Regarding damage to equipment If you damage any of the room's furnishings, such as cups or plates, please contact us immediately. ■ About traffic accidents If you are involved in a car accident resulting in personal injury or property damage, please contact us. After registering with LINE or the WATS app, scan the QR code in your room, and our staff will assist you. Previously, when a guest was involved in a property damage accident, our staff called the police, obtained an accident report certificate, and contacted the rental car company and insurance company, allowing the guest to depart the country safely the next day.