[Request for compliance with house rules and charges for cleaning fees, etc.]
1. Please observe the house rules.
Our facility strives to provide a clean and comfortable space for all our guests. By following the rules below, we can ensure that subsequent guests can also enjoy a pleasant experience. Thank you for your cooperation.
- Please put your trash in the designated trash can. - Please put food waste and other similar items into the designated trash bags before odors or insects start to appear.
Please refrain from eating or drinking on the futon. This can cause soiling (stains, odors, insect infestations, etc.) of the futon or bed. Please enjoy your meals at the table or dining area.
• Slippers are for indoor use only. • Wearing slippers outside (in hallways, elevators, or outdoors) will dirty the rooms with sand and dirt. Please wear your own shoes or sandals when going outside.
2. Regarding the charge for additional cleaning fees in cases of significant damage to the interior.
In the unlikely event that the room is found to be significantly soiled or damaged beyond normal use (commonly known as a "dirty room"), the following special cleaning and repair fees will be charged, as these cannot be addressed by regular cleaning.
Specifically, costs may be incurred in the following situations:
- Large amounts of garbage left lying around (scattered throughout the entire room, foul odors and insect infestations due to food waste being left lying around)
- Large, permanent stains or graffiti on walls, floors, furniture, and curtains - Severe stains on bedding and mattresses (large amounts of spilled drinks, vomit, etc.)
- Grease stains and mold left unattended in the kitchen and bathroom - Cigarette odor, burns, and smoke marks - Damaged or missing fixtures
Estimated cost: While it varies significantly depending on the situation, we may charge an additional cleaning fee of at least 20,000 to 100,000 yen for the following services.
- Special cleaning and deodorization work by professional companies - Cleaning or replacement of futons, mattresses, carpets, etc. - Wallpaper replacement, furniture repair/replacement - Compensation for business losses if the facility becomes unusable
* Depending on the extent of the damage, we may have to consider charging a high amount exceeding the cost of accommodation, or taking legal action (including filing a police report).
For the sake of the next guest and to reduce the burden on our staff, we kindly ask for your understanding and cooperation in leaving the room as close to its condition as possible when you checked in.


