1. Please observe the house rules

Our facility strives to provide a clean and comfortable space for all guests. Please follow the rules below to ensure a pleasant stay for the next guest. We appreciate your cooperation.

・Please dispose of garbage in the designated trash cans. ・Please put food waste and other items into the designated trash bags before odors or insects start to appear.
・Please refrain from eating or drinking on the futon. ・This may cause the futon and bed to become dirty (stains, odors, insect damage, etc.). Please enjoy your meals at the table or in the dining room.
・Slippers are for indoor use only. ・If you wear slippers outside (in the hallway, elevator, or outside), the room will get dirty with sand and dirt. Please wear your own shoes or sandals when going outside.

2. Regarding the charge of additional cleaning fees in the event of significant room damage

In the unlikely event that the room is found to be in a state of significant dirt or damage that clearly exceeds the scope of normal use (commonly known as a "dirty room") when you move out, normal cleaning will not be able to handle the damage, and we will charge you the following special cleaning and repair fees.
Specifically, costs may be incurred in the following situations:

・Large amounts of garbage left behind (scattered all over the room, bad odors and insects caused by leaving food waste)
・Large stains or graffiti that do not disappear on walls, floors, furniture, or curtains ・Severe stains on futons or mattresses (large spills of drinks, vomit, etc.)
・Leaving oil stains and mold in the kitchen and bathroom ・Tobacco smells, burnt marks, and smoke marks ・Damaged or lost equipment

Estimated costs: This will vary greatly depending on the situation, but we may charge you an additional cleaning fee of at least 20,000 to 100,000 yen for the following measures.

・Special cleaning and deodorization work by specialists ・Cleaning or replacement of futons, mattresses, carpets, etc. ・Replacing wallpaper, repairing or replacing furniture ・Compensation for business damages if the facility becomes unusable

* Depending on the extent of the damage, you may be forced to pay a large amount of money exceeding the cost of your accommodation, or you may be forced to consider legal action (including filing a police report).

For the sake of the next guest and to reduce the burden on staff, we ask for your understanding and cooperation in leaving the room in a state close to that at the time of check-in.